At OMNITAB, we strive to provide our customers with high-quality products and services. However, we understand that there may be exceptional circumstances where you might want to return an item. Please read through our Returns Policy to understand our practices and the conditions under which returns are accepted.
2. No Monetary Refunds
We do not provide monetary refunds for any products purchased from our online store. We advise our customers to choose their products carefully to avoid any inconvenience later.
3. Replacement or Exchange
In exceptional circumstances, if a product you received is defective or damaged, we may offer a replacement or exchange. This will be at our sole discretion, and we reserve the right to refuse a replacement or exchange request.
To initiate a replacement or exchange, contact us at [your email] within [e.g., 7 days] of receiving the product. Provide a detailed explanation of the issue and attach relevant photos or videos if necessary. Once we review and approve your request, we will provide instructions on how to proceed. The replacement or exchange will be facilitated through our dropshipping supplier.
4. Return Shipping
In case of a replacement or exchange, the customer may be responsible for bearing the return shipping costs. The specifics will be communicated at the time the replacement or exchange is approved.
5. Processing Time
The processing time for replacements or exchanges may vary. We will provide an estimated timeframe once the replacement or exchange is approved.
6. Final Sale Items
All sales are final for items marked as ‘Final Sale’ or ‘Non-Returnable.’ These items cannot be returned, exchanged, or replaced.
7. Contact Us
If you have any questions regarding our Returns Policy or if you wish to discuss a particular issue with your order, please contact us at firstname.lastname@example.org